In a recent interview, I was asked the question: “What tools and technology do you use at the HR Trend Institute? Do you walk the talk?”. The HR Trend Institute is a small organization. No ERP, no CRM, no pulse surveys and no real-time sentiment analysis of our e-mails. I can give an overview of…
Not too long ago the main instrument to gather data about the mood of the employees in various parts of the organization was the annual employee engagement survey. Once a year, or once every two years, a long questionnaire was distributed to the employees. Usually, 50-70% of employees responded. The answers were analyzed…
The newly appointed people operations manager of a fast-growing scale-up (120 people today) called me. She had just started, and asked if I could give some advice. We drank a coffee in Amsterdam. Below a short summary of my tips. 1. Don’t hire an HR manager My first message was: I would not have…
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