Six Sigma in HR

Six Sigma in HR: Implications for HR Processes, Analytics & Automation

Data science has touched every aspect of business functions today, enabling greater speed, accuracy and improved quality of business decision making. As an inherent part of core business operations, the “people function” hasn’t been immune to this development either.   The best data science practices are known to combine management tools with statistical and machine learning insights. Such…

CX follows employee experience

Get Your Employee Experience Right (And Your CX Will Follow)

Consistently delivering a great customer experience requires motivated and engaged employees – and thus a great employee experience.  Customer expectations have shifted dramatically in the last few years as disruptors across countless industries have focused on scaling new heights in terms of customer experience (CX). It’s widely accepted that it’s vital to offer an excellent…

HR and the Distributed Workforce: Working Apart Together (5 Tips)

Keeping your employees engaged is tough under any circumstances. Doing so when your organization is working with a distributed workforce is even tougher. It’s not just about figuring out how to get the best out of every single individual. No, it’s about getting everyone to work together as a team, too. It’s up to recruiters and…