Our world is turning faster than ever before. While this might not be geologically correct, one thing is for sure; that what has happened in the last two decades has never happened before. Social media and cell phones have changed everything from how people go on a date, to how people connect with their family and friends and how people work and learn.
The e-Learning ecosystem has already undergone a visible transformation in recent years, but the platforms have not fully embraced the very fragmented style of learning that today’s workforce uses.
Learning is expected to be far more agile than it has ever been in the past.
Organizations launch newer products every month, insurance companies come up with newer plans weekly if not daily, etc. Field force and customer support teams are expected to be flexible now and learn about these new systems and features on-the-go. This wave is taking everything in its stride and the time is ripe for every organization to embrace the next-gen technologies that are shaping the e-Learning landscape.
Traditional LMS challenges
Before we move forward, let’s take a look at the challenges with a traditional LMS.
1. Longer Content-Development Phase: A traditional approach to content development leads to extensive, long development lifecycles. Lack of an agile approach causes delays in content delivery and significantly hampers quality. Typically, organization training is running a few version behind the actual product., training is created by a division that might not have as much knowledge about the subject matter.
2. Complex Onboarding Process: Many organizations with a traditional Learning Management Systems struggle with employee onboarding training. They fail to impart new hires a clear understanding of the organization and their role therein. Lack of structured training eventually results in misaligned expectations and high attrition rates.
3. Learner Dissatisfaction: Conventional LMSs often fail to engage learners as they offer the same learning content to learners with varied preferences, learning pace and skill levels. This one-size-fits-all approach to learning can prove detrimental.
4. Poor Learner Engagement: Most traditional LMSs focus on large volumes of content with no flexibility to customize the content format or track progress. As they fail to provide responsive, personalized content in a bite-sized, shareable format, the engagement further recedes.
Rising to meet new training challenges
Today’s workforce aspires for a challenging work environment and deems personal and professional growth a major contributing factor in achieving job satisfaction. There is an immediate need for businesses to adopt an agile, adaptive Learning Management Systems that allow learners to personalize the learning process.
As the majority of today’s workforce works remotely, any LMS should allow for unhindered learning across devices and platforms. Game-based, mobile-friendly, bite-sized content can further facilitate learning and boost engagement.
Employee engagement and learning can be further reinforced by providing employees with the opportunity to collaborate and share experiences with global leaders and industry experts.
An intelligent LMS should be able to leverage data and analytics to aid decision-makers in bringing about effective improvements towards achieving business and learner goals. The traditional approach will have to go out the window to create an innovative, intuitive and future-proof LMS that combines flexibility, personalization, responsive UI and machine learning for a successful L&D strategy.
The use of data and analytics helps in achieving both business and
How to re-think your LMS in the era of artificial intelligence?
Innovation and personalization have ushered in a new era of digital learning and a multi-dimensional approach is essential to seamlessly incorporate learning into your employee’s everyday life. Emerging technologies must be employed to meet learner expectations and deliver a modern, highly-relevant and dynamic learning experience to the users.
Here’s how you can transform the learning ecosystem of your organization:
1. Enable Multi-Platform Learning
Smartphone users are increasing by the second and there is a large employee cohort you can reach and engage by implementing mobile learning and microlearning. Online learning imparts employees greater flexibility to access content from anywhere anytime, grasp bite-sized information on-the-go, and set their own learning pace. All of these can significantly improve a learner’s experience.
2. Incorporate Personalization
The modern learner is keen to learn and grow but disapproves of being put in the same box as his peers. Individual learners must be allowed to trace unique learning paths based on their pace and proficiency. Here, data and analytics play a major role, this personalization can be easily achieved with the help of artificial intelligence, as the usage data can help the machine to assess learner preferences and recommend more specific courses.
3. Track User Activity
Measuring and optimizing learning outcomes is the only way to stay ahead of the curve and retain a competitive edge. Tracking learner activity will not only help you offer goal-oriented course suggestions to employees but will also provide the business with actionable insights.
4. Upgrade the Learning Experience
Training videos are the most powerful force driving the e-Learning industry. Visually appealing graphics and interactive media elements can be a game changer for any LMS and must be leveraged to engage and retain learners. The overall learning experience can be further augmented by a clear yet intuitive UI that displays a clean progress tracker, a list of suggested courses and much more.
5. Integrate Machine Learning
Though still in its nascent stages, the role of machine learning in reshaping the future of e-Learning cannot be overlooked. Machine learning algorithms analyze learner behavior and learning patterns to constantly improve future sessions. A greater level of personalization is attainable through this as advanced learners are offered content tweaked to their proficiency level while beginners are walked through basics before moving on to complex bits.
Moreover, an AI-powered voice assistant can be developed to set reminders, recommend courses, and share content with peers so as to reduce human interaction and administer greater control to learners over the entire learning process.
On a Final Note
With evolving technologies and shifting business priorities, it won’t be long before the traditional LMS fades into obscurity. The antiquated approach to eLearning no longer meets the modern learners’ needs and effective learning techniques must be thought of and implemented to keep online learners interested and engaged.
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