Frequently Asked Questions
Will my subscription automatically renew?
Full access licenses are set to renew automatically. Upon enrollment, you commit to an initial license duration of 12 months split into annual, monthly, or quarterly payments.
After the first year, you can cancel anytime. Which will take effect as of your next billing interval.
How do I enroll multiple people?
You can easily enroll up to 25 people on our team license plan. If you’re looking to enroll more people, please request a price quote via our enterprise solutions page.
How long does it normally take to complete a certificate program?
The study duration for certificate programs is listed between 30 and 40 hours, depending on the specific program. On average it takes our members 3 – 5 months to complete and earn their first certificate.
What is the refund policy?
We pride ourselves on high-quality programs. That’s why we feel comfortable offering a 60-day money-back guarantee to ensure that you are 100% satisfied.
If for any reason it’s not your thing, you can send us an email at [email protected] to request a full refund within 60 days after your enrollment date.