How can HR design employee experiences that empower critical thinking, teamwork, and innovation? Design Thinking is an approach that will change HR in its core. It will develop a human-centric mindset that focuses beyond designing programs or processes to create meaningful experiences. In one sentence: design thinking is a process for creative “problem solving” Design…
Consistently delivering a great customer experience requires motivated and engaged employees – and thus a great employee experience. Customer expectations have shifted dramatically in the last few years as disruptors across countless industries have focused on scaling new heights in terms of customer experience (CX). It’s widely accepted that it’s vital to offer an excellent…
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No matter how big your company or what industry you are in, many companies often miss the opportunity to effectively engage their new hires, leading to lower levels of productivity and advocacy. In today’s article, we wanted to share some great examples of how new hire engagement can be built. 1. Don’t have a disconnect…
Currently, many organizations question their performance management. The reason for that is an increasing number of employees in competence-based jobs as technical and manufacturing jobs are disappearing due to automation. According to a study by the World Economic Forum, cognitive flexibility, creativity, emotional intelligence and active learning are the most important competencies for the future.…
Keeping your employees engaged is tough under any circumstances. Doing so when your organization is working with a distributed workforce is even tougher. It’s not just about figuring out how to get the best out of every single individual. No, it’s about getting everyone to work together as a team, too. It’s up to recruiters and…
We talk an awful lot about Millennials and Generation Z. How to attract them, hire them, and keep them in our company. Many studies have been done, experts have been consulted, all to figure out the magic formula to keep these younger generations happy and engaged. But what about the aging workforce and its challenges?…
Joining a new company is both exciting and nerve-racking. After the ink has dried on the contract, emotions start to run high for your new starter. For anyone who has worked elsewhere before, they will undoubtedly begin to wonder what their onboarding experience will be like (and hope that it isn’t as bad as the…
Employee referrals – and employee referral programs – are on the rise. And for good reason: referred new hires are often a better (culture) fit, they are more engaged, less likely to leave, and more productive. In this article, we’ll go over 7 employee referral programs examples. When it comes to creating a brilliant employee…
The digital revolution has transformed recruitment. In the space of a decade, there’s been a move away from traditional job websites to an innovative world of new and exciting recruitment tools and techniques. But what are the game-changing recruiting techniques that’ll shape your hiring strategy in the future? Here’s an expert insight. 1. AI When it…